Night Owl Pajamas

The delivery time for items purchased through our online store is up to seven (7) business days, under normal operating conditions. This period begins from the date of approval of the transaction. The date and time of payment approval determine the calculation of the delivery time as follows:

• If the purchase is confirmed before 3 pm from Monday to Friday, the first business day corresponds to the day of purchase, from which the delivery time is counted.
• If the purchase is confirmed after 3 pm, the delivery time is calculated from the next business day after payment confirmation.
• For purchases made on Saturdays, Sundays or holidays, the delivery period is counted from the next business day after payment confirmation.

We offer the option of exchanging the item you purchased for another one. You have up to 15 days after the billing date to make the exchange. You can do so through our online store, but keep in mind that only size or color exchanges are accepted. Make sure to check the availability of the desired product in our online store. Exchanges can only be made for products of equal value to the one initially purchased. Contact our Customer Service line at +57 3150013685 to report the exchange you wish to make.

You must send the product to the Napzzo offices. (Cra 52c 41a 47 sur, Bogotá, Colombia). This package must be addressed to INVERSIONES ARMO. Return the product in its original condition, unused and in its initial packaging. Make sure to include all accessories and that the labels are intact.

Please consider the following:

• Exchanges are accepted within the period specified in the terms and conditions of each product (15 days after purchase).
• If the product selected for exchange has a higher value, you will have to pay the difference. If it is of a lower value, you will receive an exchange certificate to use on future purchases.
• Shipping costs are not included in the value of the product and are not added to the amount available for exchange.